Cloud Masters Computing Cookie Usage Policy
Last Updated: November 2025
1. Overview
Cloud Masters Computing (“we,” “our,” “us”) uses cookies and similar tracking technologies on our websites and digital platforms to enhance user experience, analyze site performance, and deliver relevant content and services. This Cookie Usage Policy explains how and why cookies are used, and how you can control them in accordance with Canadian privacy laws.
Our use of cookies complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and Quebec’s Law 25. We are committed to transparency, consent, and user control over personal information collected through our online services.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They store information about your session, preferences, or activity to improve functionality and personalize your experience.
3. Types of Cookies We Use
a) Necessary Cookies
These cookies are essential for our website and applications to function properly. They enable core features like secure login, session management, and access to protected areas.
Example: Authentication tokens, security verification cookies.
b) Performance and Analytics Cookies
These cookies help us understand how visitors interact with our site by collecting anonymous usage data. This allows us to improve website functionality and troubleshoot issues.
Example: Google Analytics, Microsoft Clarity.
c) Functional Cookies
These cookies remember your preferences (such as region or display settings) to provide a more personalized experience.
Example: Language selection, saved login preferences.
d) Marketing and Third-Party Cookies
We may use third-party tools that place cookies for analytics, advertising, or social media integration. These cookies track browsing habits across websites to deliver relevant advertisements or content.
Example: LinkedIn Insight Tag, Microsoft Advertising cookies.
4. How We Obtain Consent
In compliance with PIPEDA and CASL, Cloud Masters Computing seeks your informed and explicit consent before placing non-essential cookies on your device.
- When you first visit our website, a cookie banner appears asking for consent to enable non-essential cookies.
- You can accept, decline, or customize your cookie preferences at any time.
- By continuing to browse after accepting, you agree to our use of cookies as described in this policy.
For users in Quebec, privacy settings default to the highest level of confidentiality, in accordance with Law 25.
5. Cookie Retention
We retain cookie data only for as long as necessary to fulfill its purpose. Session cookies expire when you close your browser, while persistent cookies remain until manually deleted or expired automatically after a defined period (typically no more than 12 months).
6. Managing Your Cookie Preferences
You can modify your cookie preferences at any time by:
- Adjusting your browser settings to block or delete cookies.
- Using our on-site cookie management tool (accessible via the footer link).
- Opting out of third-party tracking via tools like the Network Advertising Initiative (NAI) or YourAdChoices.
Note: Disabling certain cookies may affect the functionality and performance of our website or client portals.
7. Data Protection and Security
All personal information collected through cookies is handled in accordance with our Privacy Policy. We apply appropriate safeguards, including encryption, access controls, and secure hosting within Canada, to protect user data.
8. Updates to This Policy
We may update this Cookie Usage Policy periodically to reflect changes in technology, laws, or our business practices. Any updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
For questions about this policy or our use of cookies, please contact:
Cloud Masters Computing
104-1830 Fremont Road, Nanaimo, BC V9S 3H4, Canada
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📞 (250) 585-2233
🌐 www.cloudmasters.ca
